FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

What if I'm not home when you deliver?


No problem. If you plan to be away at the time of delivery, we ask that you leave a bucket of water out near your door that we can pop your tree in until you return home.




Do I need to buy in advance?


Yes. We only have a limited number of trees to sell and they are high in demand! We encourage you to purchase your tree via our 'Buy Now' link online as soon as possible.




Can I pick up?


We take all of the hassle out of Christmas tree transporting for you. Just 'Buy Now' through our website and you will be prompted to pop in your address. Then we will ensure your Christmas tree is delivered to your house for you on the 4th of December 2021.




Where do you deliver to?


We deliver free of charge to much of the Otago Area. If you are unsure whether we will deliver to your home, please just contact us through the website contact page and we can clarify for you.




How old are the Christmas trees?


The trees are anywhere between 2.5-4 years old on the day of harvest.




How can I keep my tree looking green and fresh through until Christmas day?


Take a look at our ‘tree care’ tab on this website and this will help your healthy fresh tree last the distance and still be looking good on Christmas day.





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